Clicking Update will open Software Update in System Preferences. Users of this version of macOS have the option to update or to submit a ticket for support.Ĭlosing, force closing, and selecting Later closes the notification. These notifications will run twice a day between 9AM and 3PM, once in the AM and once in the PM.

The ticket button will bring up the same details as noted above. This information will help assess upgrading to a newer version of macOS.Ĭlosing, force closing and clicking Update will open Software Update in System Preferences. Users are encouraged to submit a ticket for assistance upgrading.Ĭlosing, force closing of clicking Ticket will open up a Text Editor with details on your computer.

This upgrade notice is for macOS 10.13 and older, including High Sierra, Sierra, El Capitan, and older versions of macOS. To submit a ticket simply copy/paste the information from the text editor into a new email and send it to This will automatically create a ticket, and you will be contacted with specific details on upgrading your device. This information will help assess upgrading to a newer version of macOS. When clicking on Ticket, a Text Editor will open with details on your computer. If you are running macOS Mojave (10.14) or older versions of MacOS you will receive a macOS notice with an option to submit a ticket.

macOS Mojave (10.14) and older versions of macOS are no longer supported by Apple and it is recommended that you upgrade to a newer version of macOS if possible.

macOS Catalina (10.15), macOS Big Sur (11.x), and macOS Monterey (12.x) are supported by UBC Okanagan IT.

Depending on the current version of macOS, these notifications will present different options. Starting November 22, centrally managed Mac desktops and laptops at UBC Okanagan will receive notifications in the lower right-hand corner or their screen if updates are available. Apple is no longer releasing updates for macOS Mojave (10.14) and older macOS Operating Systems. In order to stay compliant with UBC's Information Security Standards macOS needs to be updated to at least macOS Catalina (10.15). The following article provides details on UBC Okanagan IT-managed macOS upgrades.

Is endnote 20 compatible with monterey